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Orders

Buy Products

On the shelves of this store you can find products optical, sunglasses and contact lenses.

To facilitate your search, we have divided our products into key categories. Each category has a sub-tree, which appears in the left column of your screen.

Our goal is to reach the final product with 3 clicks. In case you are looking for something specific, use the "search" which will lead you straight to your specific choice.

The "Palafouti BROS CO" makes every effort to provide high quality services. Nevertheless, one can not help cases errors in prices and secondary char / camera products and can ensure that there will be no downtime of the website or "human" errors when updating / display the value of a product. For safety and efficiency of markets where we invite you find that a product is offered at an unusually low or high price compared to the market value, before submiting orders contact the Customer Service Team on 28310 20766 or via the form e mail site.

We also recommend that before making a purchase from our online store to visit our help section & conditions of use where you will find useful information about the process and how to market products.

When entering your order you will receive an automated e-mail which will show the details of your order. After the order is processed by the electronics division markets "Palafouti BROS CO", you will receive the second and confirmation e-mail with the products that will be sent to you.

During the course of your order you will receive a series of automated e-mail, which will indicate the progress of the order. These messages refer to the following steps:

Order Processing: Once your order has been received by our partner who controls it as to the correctness of.

Status picking: Your order is currently gathering products in our warehouse.

Pricing: The goods ordered were collected and have been launched for shipment to your location.

Partly pricing: someone / s from the products of your order are not collected and is left as pending. Will dispatch the products mentioned in e-mail.

Cancelled: Your order has been canceled from the warehouse: This concerns an order for delivery to one of our stores by the end customer.

Received by the store: This confirms that the order has been received from the store of your choice and your products waiting

In the event that your order result in some outstanding then you will receive the corresponding e-mail. Alternatively contact us at the phone numbers you have given during registration or order entry on our site.

There is no way to disable these updates, the mission of which is a prerequisite for the proper development of your order. The e-mail we invite them to take care that they can get to you and keep them throughout the course of our transaction. It is your responsibility, if you do not receive the relevant e-mail, according to the general conditions of our trade, to inform us without delay.

Withdrawal / Return - Replacement Products

 

You have the right to return products purchased and ask for a replacement

in all cases where a demonstrable fault of "AFI Palafouti Co." Your other products delivered or substantially different from what you ordered

in all cases where there was a defect in the product agreed or missing status and provided that

(I) otherwise provided by the warranty of the manufacturer or importer and the product is within warranty, when applicable warranty conditions or

(Ii) if there is no guarantee when (i) there has been no legal limitation of the rights of the purchaser or

(Iii) if there is no guarantee in (i) and the defect or missing status are not important.

You have the right to return products purchased and ask for their change to another product or products the rate of the price you pay or an additional price if you wish, within twenty (20) days from receipt of the product

You have the right to return products purchased and ask for payment of the price we have paid

in all cases where there was a defect in the product agreed or missing status and provided that

(I) otherwise provided by the warranty of the manufacturer or importer and the product is within warranty, when applicable warranty conditions or

(Ii) if there is no guarantee when (i) there has been no legal limitation of the rights of the purchaser or

(Iii) if there is no guarantee in (i) and the defect or missing property is not significantly

within 14 days of delivery of the product

The "Palafouti BROS CO" liable for damages in the absence of an agreed property or a flaw only if it has been caused by the fault, in which case not liable for slight negligence.

Moreover, for all cases will be the product for replacement, repair needed to be accompanied by the original sales receipt. In all these cases to replace-repair products must be in the state received from the client, complete and without damage and the packaging is that normally accompanies the product (to match the IMEI) and is in excellent condition , together with all the documents accompanying the product (eg ITT, Ap Retail etc.). Before any return is prior consultation with the online store "Palafouti BROS CO".

In any case, the refund and replacement is possible under the following conditions:

contact the same day or next working day with the online store

when changing the product within 20 days with another or others in the amount of the consideration or additional consideration or withdrawal within 14 days in accordance with Article 5, Paragraph 10 of N.2251/1994, the product must not be used

the product is accompanied by all necessary documents to prove the transaction (eg ITT, Ap Retail etc.)

Cancel Order

Cancellation of orders may be made in the following cases:

Before completing the order during the online ordering process you can back «back» and remove the quantities of products from your cart by clicking the button "remove. If you have completed the online order but not yet shipped product you can call 28310 20766 and one of our associates will take the cancellation of your order. After receiving the product, call us on 28310 20766 or send an e-mail form the website, explaining why you wish to cancel the order. One of our associates will assist you immediately and inform you about all your options. If your order has already been invoiced and wish to cancel then please contact our Customer Services team on 28310 20766 and give the details of your order. However, the condition (status) of the order will not change on your account page.

  • Alvieromartini
  • Benetton
  • Bvlgary
  • Bluemarine
  • Carrera
  • Celine
  • Chloe
  • Chopard
  • Dior
  • D&G
  • D&G
  • Emporioarmani
  • Ermenegildozegna
  • Escada
  • Faceaface
  • Furla
  • Gant
  • Gfferre
  • Givenchy
  • Gorgioarmani
  • Gucci
  • HugoBoss
  • Jaguar
  • Jimmychoo
  • Justcavalli
  • Lanvin
  • Loweve
  • Marcjacobs
  • Montblanc
  • Oscardelaresta
  • Oxydo
  • Oakley
  • Pepejeans
  • Persol
  • Police
  • Prada
  • Ray-Ban
  • Robertocavalli
  • TedBaker
  • Tomford
  • TommmyHilfiger
  • Tous
  • Valentino
  • Versace
  • vuarner
  • Ysl
Palafoutis
Palafoutis Optics Site Information Deliveries & Returns Service & Support Other Links
Adress: Arkadiou 37, 
Rethymno 
74100, Crete, GR
Tel: (+30) 28310 20766
Fax: (+30) 28310 20766
Email: info@palafoutis.gr